All orders will ship within 5 business days of your purchase. You will receive a tracking number once your order ships. Unfortunately, due to COVID-19 and delays within the postal system we cannot guarantee delivery dates and times.

We accept all major dedit/credit cards, Apple Pay Facebook Pay, Google Pay, and Shop Pay.

We ship worldwide, except to Russia.

We do not offer returns (unless otherwise noted by law).

Please email us at info@blackgirlwaisted.com if you want to change or cancel your order. Please note this is situational and if the order has a tracking number then we cannot make changes to or cancel your order.

We do not offer exchanges.

If your strands arrive damaged please email us at info@blackgirlwaisted.com.

If the same strand is available we will replace it at no charge to you. If the same strand is not avaialble you can choose another strand of equal or lesser value than the original strand, or you'll be issued a BGW store credit for the value of your purchase.

Please take a look at our helpful video that will guide you in tying your strands.

Absolutely. While rooted in African tradition, anyone can be adorned with waistbeads as long as your intentions are pure.

Treat with care, avoid excessive tugging/pulling. Dry throughly after bathing/showering.

To help preserve colors, limit exporsure to harsh products, and conditions.